The website and mobile application (collectively the "Site") are owned and operated by PT. Isa Indoluxury Utama. This Privacy Policy describes how information is collected from you and subsequently used, shared, secured and processed by PT. Isa Indoluxury Utama and our affiliated companies ("Us" or "We"). Mobile users can access our Terms & Conditions and Privacy Policy through the Settings icon. By accessing our website or mobile application and making use of our services you explicitly agree to the terms of our Privacy Policy and Terms & Conditions.

1. Effective date and updates to our Policy.

This Privacy Policy is effective as of July 30th, 2016. As our services evolve and we perceive the need for collecting information and using this information collected, we may from time to time amend this Privacy Policy and will indicate the new effective date on the revised policy. We encourage you to check our Site frequently to peruse the current Privacy Policy and User Agreement in effect and any changes that may have been made to them.

2. Information collects from you.

In general, you can visit without telling us who you are or revealing any information about yourself. However, if you request information from us through our Contact Us page, or disclose information in any other way to us, we will retain the information that you provide. To take advantage of some of our services you are required to register and create an account via the Members Login on our Site. 
When you open an individual member account at, we ask you to provide personal information such as your name, address, telephone number, email address, business affiliation, design interests and perferences, and other relevant information. When you open a professional member account with you will also be required to provide information about your company and any reseller or trade association information, in addition to entering into a Professional Agreement.  All account holders are required to create a user password that, combined with your login email address, allows access to your account. This data is used to identify you as a registered user. is a marketplace offering a forum for Sellers to offer items for sale and for Buyers to browse, and make purchases. facilitates the communication between Sellers and Buyers in the sale transactions. Once your intention to purchase is submitted, your information will be delivered by to that Seller and your order will be placed. We will ask you to provide credit card or other payment details as well as shipping information for orders. Once your order is confirmed you irrevocably authorize the charging to your credit card or other payment mechanism for the purchase. 
We also collect information from Site visitors that do not personally identify them. Information that is collected in aggregate form includes browser type (e.g. Internet Explorer, Firefox, Chrome, and Safari), operating system (e.g. Windows, Macintosh), IP address, device type and Internet domain (e.g. AOL, Hotmail). mobile application asks users whether they will permit us to collect information about their location. We collect location information only from mobile users who have agreed to provide that information.

3. Children’s Privacy is not designed nor intended for use by children under the age of 13. Our Terms of Use require that users must be 18 years old or older in order to register as a member on our Site and use our services. If you are under the age of 18, please do not submit any information to us.

4. uses cookies.

Cookies are small text files that our Site places on your browser to enable our system to recognize your computer and allow us to see how you use our Site. Further general information about cookies and how they work is available at
The cookies we use on our Site include:
Session cookies: These temporary cookies expire and are automatically erased whenever you close your browser window. We use session cookies to grant our users access to content and to enable actions they must be logged in to do.
Persistent cookies: These usually have an expiration date in the distant future and remain in your browser until they expire or you manually delete them. We use persistent cookies to better understand usage patterns so that we can improve our Site. For example, we may use a persistent cookie to associate you with your user account or to remember your choices on our Site, but this only works when cookies on our Site are enabled. We do not use technology that recognizes a "do not track" signal from your web browser.
Third party cookies: We permit limited third parties to place cookies through our Site to provide us with better insights into the use of our Site or user demographics or to provide relevant advertising to you. These third parties may collect information about a viewer’s online activities over time and across different websites when he or she uses our Site. For example, we utilize Google Analytics to analyze usage patterns of our Site. Google Analytics generates a cookie to capture information about your use of our Site, which Google uses to compile reports on website activity for us and to provide other related services. Google may use a portion of your IP address to identify their cookie, but this will not be associated with any other data held by Google. To learn how to opt-out of Google cookies, please visit Google Analytics Opt-out Browser Add-on.
We may also permit third party service providers to place cookies through our Site, as indicated above, to perform analytic or marketing functions where you are notified of them and you have consented to the usage. We do not control the use of such third party cookies or the resulting information and we are not responsible for any actions or policies of such third parties.
Your use of our Site will be deemed to be your consent to the placement of cookies on your computer or other device. If you prefer not to receive cookies through our Site, you can set your browser to either reject all cookies, to allow only "trusted" websites to set them, or to accept only those cookies from those sites you are currently on. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site and use it.
If you refuse cookies, this will limit system performance and may even cause certain features of our Site to malfunction or not to work at all.

5. How does use your data?

We use your personal information according to the terms of the Privacy Policy and Terms & Conditions in effect at the time of your use.
We may use your personal information for our general commercial purposes including, among other things, to maintain communications about (1) our own products and services, (2) products and services offered by Sellers or advertisers on our Site and (3) products and services of third parties (those not offered by sellers on our Site) to you that we think you may find of interest. We use email as the primary form of communicating transactional and relationship information with registered sellers and registered Site users. We may send mobile users notification through the application but only if the user has agreed to receive notifications from us in their preferences. Preferences can be changed via Settings on the application at any time. We may also use your street addresses and telephone numbers to provide these communications.
We also use your information to verify that you qualify as a member of, to customize the content you see on, to help manage your transactions on our Site and to contact you as necessary. We may use your contact information to respond to your inquiries or to provide information on the products or services of our registered sellers with whom you are placed in touch with in connection with a prospective purchase.
We may use your information, in either an identifiable or an anonymous form (independent of any personal identifiers) to do internal research on our Site visitors’ interests and behaviors to better understand and serve our members.


6. With whom does share your data? does not sell, share, trade or give away personal data other than as described in this Privacy Policy.
We reveal your information to unaffiliated third parties when you request or authorize it, or to help complete a transaction for you which you have requested. Where you use our Site to enter into a transaction or correspond with another individual or business registered as a Seller on our Site, we provide your data to that other party in order to facilitate the transaction or the correspondence you have requested. Third parties who will have access to your data include (without limitation) Sellers selling items on that you have contacted or made a purchase from, shipping companies selected by you or the Sellers, and payment processors completing the transaction at your request. Sellers from whom you purchase items may use your information for their own purposes including marketing purposes. Sellers will have their own privacy practices regarding the information they receive. We encourage you to read such applicable privacy policies. We are not responsible for the processing of your information by such third parties.
We may share your data with other companies or agents affiliated to who have been carefully selected and who perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, etc.). These companies may use your information for their own purposes including marketing to you where you have consented to receive notifications relating to their products and services. We may also disclose your data to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our User Agreement or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.).
In the event of a corporate transaction, such as the purchase, sale or other transfer of all or part of our services or assets, we may transfer your data along with those assets or services to a prospective transferee.


7. How you can access your data or amend your data.

You are required to provide us with accurate and up-to-date information. gives you the ability to amend your data at any time. By accessing your account on our Site (by clicking on the Account Details link on the website or the Account icon on the mobile application), you may modify the information, acknowledge your acceptance of our User Agreement and submit your amended information to us.
Subject to any legislation which may, from time to time, oblige us to store the information for a certain period of time, we will respect your wishes to correct inaccurate information. Otherwise, we will hold your information for as long as we believe it will help us to achieve our aims as detailed in this policy.
You can ask us whether we are keeping personal information about you and you can ask to receive a copy of that personal information. Before sending you any personal data, we will ask you to provide proof of your identity. If you are not able to provide proof of your identity, we reserve the right to refuse to send you any personal data. We will respond as quickly as we can to your requests for personal information we hold about you.


8. Security.

As a registered user of our Site you are responsible for maintaining the confidentiality of your user name and password. Please keep your user ID and password confidential. If you share your computer, we recommend that you log-out and close your browser window after visiting our Site in order to protect the confidentiality of your data including your credit card information, your offer status and buying history. You agree to accept responsibility for all activities that occur under your account or password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, and remove or edit content at our sole discretion.
We use reasonable physical, electronic, and administrative safeguards to help us protect the security, integrity and confidentiality of data stored on our system. The Site encrypts your credit card number and other Personal Information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. Except as specified in this Privacy Policy, we use commercially reasonable efforts to limit access to your information by the employees, officers, third-party contractors, and strategic partners of, who need the information in order to perform their duties. SSL is an industry-standard protocol for encryption over the internet. While no system is 100% secure, we believe that the measures we have implemented minimize the risk of security breach to an appropriate level given the types of information involved. Please note that any information you provide us by email is unencrypted.
Please note that transmission of information via the internet is not completely secure and although we will endeavor to protect your information, we cannot guarantee the security of your information transmitted to our Site; any transmission is therefore at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorized access however.


9. Opt Out

If you do not wish to receive offers or other notices from us in the future, you can opt out by changing your preferences in My Account or by contacting us at the address indicated at the end of this policy. We will try to complete your request as promptly as possible. You can elect not to receive emails from us either by "unsubscribing" to an email you receive or by contacting us as indicated below. Any changes will affect only future uses of your information.


10. Links to Third-Party Sites

When you use our Site or our service, you may be directed to other websites that are beyond our control. These may include merchant sites where you select items for purchase or payment sites where you pay for your purchases. We may also allow third-party sites or applications to link to our Site. We are not responsible for the privacy practices of any third-parties or the content of linked sites but we do encourage you to read the applicable privacy policies and terms and conditions of such sites. This Privacy Policy only applies to our Site.

11. Contacting Us

The Site is owned and operated by PT. Isa Indoluxury Utama. If you have any questions or suggestions with respect to this Privacy Policy or if you wish to ask us to correct or show you your information as provided above, you can write to us at PT. Isa Indoluxury Utama, Jln Wijaya Timur Raya Mo. 12, , Jakarta 12710, Indonesia.